Peter Richardson

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:

information that you provide to us for the purpose of requesting information from us including your email address, name, postal address, post code and telephone number;
any other information that you choose to send to us;

(2) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:

enable your use of the services available on the website;
supply to you services purchased via the website;
send you general commercial communications;
send you email notifications which you have specifically requested;
deal with enquiries and complaints made by or about you relating to the website;

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(3) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

Except as provided in this privacy policy, we will not provide your information to third parties.

(4) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(5) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(6) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

the payment of a fee (currently fixed at £10.00); and
the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time.

(7) Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(8) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(9) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@richardsons-memorials.co.uk